Entering customers:
You can enter the information
of companies or people to whom you are selling goods, basically which are your
customers. You can also enter the information of the companies with whom you
want to do your business. You can save all the information about
our customers, like their names, addresses, shipping info, mailing address,
last date of sale, history, mod of payment and terms, beginning balance etc..
To enter the customers’ information open maintain tab then select option
“customer/prospects”.
A
following window will open:
This window requires the following information:
· Customer ID, Name, Contact,
Address, Web site, E-mail etc. This basic information is required by the
General tab.
Every customer will be allocated the unique and separate ID,
which can not be given to any other customer. And it can not be repeated for
any other customer. After this write the name of the organization from which
you purchase the material for your company in the ‘Name’ portion. In the space
of ‘contact’ you can either write the name of the person to whom you are
contacting in the particular company or the post/designation of the person in
that company. As shown in the following figure:
This all information is to be filled in the general
tab.
.
Three things which are compulsory to record the information
of the customer are
1. Customer
ID.
2. Name.
3. The
general ledger sales account (in the Sales Default tab)
General:
From this tab you can save basic information about the customer
such as contact information, address, phone and fax numbers, sales tax code,
and beginning balances, email website, customer type and current balance of the
customer.
Sales
defaults:
This tab let us set up unique sales
transaction defaults for each customer record. This tab requires the following
information:
Sales rep: sales representative that has a contact with the
customer.
G/L sales account: This
is normally an income account. When selling inventory items to the customers,
this account refers to the sales account and inventory account.
Open P.O #: This is
the standard purchase order number for the customers.
Ship via: For
delivery select that which shipping you are using.
Terms: From this
option you select the discounting terms you gave to your customers.
In the option of G/L account select the sales account as shown in
following picture:
Payments Defaults:
Payment
default let you set up the customized receipt of the each customer’s record.
From this tab you can give the information about the payment methods of the
customers either by the cheque or credit cards. Give the information required
such as the card holder’s name address city, zip code, country, credit card
number etc.
Custom fields:
These
are used to store specific information for each customer, for example the
reference, from who’s reference has this customer contacted us, or how many
more people have become our customers through this person, or any other unique
information about a customer.
History:
The
history tab tells you about the whole history of the customers which you have
saved already. This includes that since when is he a customer, last invoice
date, last invoice amount, last payment date etc. you can only view the
information when you have saved it. You can not change this information once
you have saved.
It
tells you about the customer that from how many time he or she is your
customer. What is the last invoice date? What is the last payment date? Etc.
after providing all the information about the customer click on the button ’save’
in order to save all the data about your customer.
Changing customer ID:
Now
if you have written down the ID of your customer incorrect, the correction can
be made. To change the ID just open the list, select that customer. Then press
the button Change ID which is at the top
of the window. But one thing that is to be remembered is that the button of
change ID will be activated only if the customer’s old ID is written in the
Customer ID box. If the Customer ID box is empty the button will be inactive
until the Customer’s old ID is written. As shown below:
When
the customer’s old ID is written in the box, then the button will be activated
as shown in the figure below:
When
you will click the button of “Change ID” a window will appear. In that window
the option of current customer ID will be inactive. You can only enter the new
ID and click the button “OK”. The ID will be saved automatically you don’t need
to press the save button.
Deletion
of any customer Account:
An account can be only deleted only its beginning balance is not
entered. If the transaction is recorded in any customer’s account then the
account can not be deleted.
To delete any customer’s account, select that customer and press
the button “delete”. After clicking on the button delete a new window will open
confirming that you really want to delete this customer? Click on the button OK
your customer account will be deleted.