Sales return or credit memo

You can use the Credit Memos window to enter credit memos for customer returns and credits; you can apply credit memos to any existing customer invoices. All entries made on this window are posted to General Ledger, customer records, and possibly inventory and job records. You have the choice of applying transactions to Jobs through the distribution list box. The Credit Memos window allows you to enter as many as 500 return or credit line items per memo. To record the sales return, go to the task drop down list and select the option credit memos. As shown in the below picture:

When you will click to the option, a new window will appear on your screen.

Select the customer’s ID to whom you are going to return the inventory. As you select the ID the tab will be shifted from “apply to sales” to “apply to invoice number”. Select the invoice, from which you are going to receive the sales returns, enter the credit memo number. It is mandatory to give the credit no otherwise your entry will not be saved. Write the returned amounts to the “return” list the total amount will be calculated automatically.